Materials & Info
 
 

Software
 
 

F.A.Q.

Support


 
 

Materials & Information


 
 
 
 

General Information


SeeStation - Quick Users Guide.pdf
CCTV-Glossary-2010-06.doc

IP Camera Compatibility Lists


           

SeeStation Information


SeeStation Manual.pdf

Geovision Information


Geovision PTZ Camera Setup.pdf
Geovision Video Backup Procedure.pdf
Geovision Multiview Multihost Setup.pdf
Geovision Data Capture V2 User's Manual.pdf
Geovision Data Capture Box V3.pdf

NUUO Information


NUUO Installation Guide.pdf
NUUO User Manual.pdf
NUUO QuickStart Tips.pdf

Touch-Sense Information


Touch-Sense Manual.pdf
Mobile Access:

Phone Browser: http://mobile.dvrhost.com
Address: (Your Network's IP Address)
Port: 7000 (default)
Username: admin (default)
Password: 000000 (default)

Mobile App:
Search "MobileCMS" by DVRHOST
Available at Apple's App Store and the Android Market.

x Information


Coming Soon...

Software


 
 
 
 

SeeSation Software


SeeStation 3.0.0.5029 For Windows 7 32 Bit Only (Client Version) (8-digit Crypto)
SeeStation 3.0.0.5029 For Windows 7 32 Bit Only (Server Version) (8-digit Crypto)
SeeStation 3.0.0.5071 For Windows 7 32 Bit Only (Server Version) (8-digit Crypto)
SeeStation 3.0.0.0 For Windows XP 32 Bit Only (Client Version) (8-digit Crypto)
SeeStation 3.0.0.0 For Windows XP 32 Bit Only (Server Version) (8-digit Crypto)
SeeStation VDRS-AV For Windows XP 32 Bit Only (4-30, 8-60, and 16-120 Cards) (5-digit Dongle)
SeeStation VDRS-AV-RC For Windows XP 32 Bit Only (16-240 Card) (5-digit Dongle)
SeeStation VDRS-AV-RTD For Windows XP 32 Bit Only (16-480 Card) (5-digit Dongle)
SeeStation Multi-C Old Client Software For 32 Bit Only (Specifically made for Older Cards)

GeoVision Software


Geovision Software version 6.11

NUUO Software


NUUO - Full Installation Disk 3.5.18 for all Windows
NUUO - ClientPack 3.5.18
NUUO - IP Camera Device Pack 1.14.0

Touch-Sense Software


Touch-Sense Software
Mobile Access:

Phone Browser: http://mobile.dvrhost.com
Address: (Your Network's IP Address)
Port: 7000 (default)
Username: admin (default)
Password: 000000 (default)

Mobile App:
Search "MobileCMS" by DVRHOST
Available at Apple's App Store and the Android Market.

x Software


Coming Soon...

IP Camera Software


Axis IP Camera Utility

Finds all Axis Cameras on a Network.

Vivotek IP Camera Utility

Finds all Vivotek Cameras on a Network.

F.A.Q.


General Questions
Alnet
NUUO

General Questions

 
Topic: Is there an app for the Touch-Sense?
Resolution: Yes. Information about viewing the Touch-Sense remotley can be found under Support > Materials & Info > Touch-Sense and Support > Software > Touch-Sense.

Topic: Can I upgrade from 4 cameras to 8, 12 or 16 cameras
Resolution: Yes. SeeStation series machines may be upgraded.

Topic: Is it possible to add storage space without loosing existing archive files?
Resolution: Yes

Topic: Do See Station machines ship immediately?
Resolution: No -- Each machine is custom built and thoroughly tested prior to shipping. Please allow 5 to 7 days for actual delivery however, rush delivery can be arranged.

Topic: Do I have to have a static IP address to do remote viewing?
Resolution: No, you can use the dynamic ip address xxxx.vdr-s.com or a private ip 192.168.x.x or 10.10.x.x etc.) in your network. An outside connection (via a router) does require a static ip. You can use the dynamic (xxx.vdr-s.com) as an outside connection, under certain network conditions. Network configurations should always be handled by a qualified IT specialist.

Topic: What are IP addresses?
Resolution: To give the simplest explanation, IP numbers, like 209.204.13.67 can be described as phone numbers, and "fully qualified names" like ip-067.wmld.com can be described as the name of the device at that number. The DNS service or "Domain Name Server" is a software system of keeping track of what name is equivalent to what number, and vice versa. Much like the phone book. Let's think about the telephone system. Joe Smith has a telephone number of 323-555-1234, and Mary Jones has a telephone number of 323-555-1987. If Joe needs to call Mary but doesn't know her number, he could dial 411 and ask for the number for Mary Jones. The operator may reply that there is more than one listing for a Mary Jones so he needs to be more specific, and provide an address. He then tells her he needs the number for the Mary Jones at 123 Main St., of which there is only one listing, and he gets the number. Conversely, Mary Jones might be looking at her telephone bill, and see a call to 323-555-1234 and wonder who she was talking to. Mary could look thru her rolodex until she found the number, and she would see that she had called Joe Smith.

The internet uses a very similar system, the combination of IP numbers and "fully qualified domain names", and the DNS server is the "411 service" keeping track of the matching records between the two. When a person using a computer needs to connect in some way to someone else's computer, they need to either know the IP number (like a phone number) of their computer, or they need to know the fully qualified domain name (like a person's name along with their street address) of their computer so the DNS system can look up the IP number of their computer and return it to the requestor (just like the 411 operator does). IP numbers are structured as 4 numbers, from 0 to 255, each separated by a dot. 206.205.204.203 is just as valid a number as 1.2.3.5 or 16.7.200.34.

"Fully Qualified Domain Names" are much like a name along with an address, and can vary widely in their structure, but the most common are in the form "host.domain.extension". "host" being the "name" you or your system administrator has assigned to your computer, like "sneezy", and "domain.extension" is like a virtual "area" in which your computer can be found, like bigcompany.com. A domain name like "bigcompany.com" is very similar to the "area code-prefix" combination used by phone companies to identify which region of the city your number is in, and which switching center your number is handled out of. "323-465" tells Pacific Bell that a number is in the "North and West of Downtown LA" area (323) , and served from the Hollywood #1 switch center (465) along with many other prefixes. "bigcompany.com" tells the network world that your computer is in the "area code" handled by Big Company Inc. and "sneezy" tells the network world which computer inside that "area" to look up when looking for (or "resolving") an IP number from a fully qualified name. Therefore, when a computer program looks to the DNS server for the IP number assigned to "sneezy.bigcompany.com", the correct IP number is returned. If the computer program in question were to simply query the DNS for a computer called "sneezy", there might be thousands and thousands out there, and no way to resolve which one is which without the "street address" of the one you're looking for, in this case "bigcompany.com".

The name structure within a company can be varied to show more breakdown or to organize computers into department specific groups, like "sneezy.marketing.bigcompany.com". The setup and system for the prefix to a company's domain name is up to the administrator at the company and/or their internet service provider to decide on and implement.

Topic: What is the difference between a public IP address and a private IP address?
Resolution: Private IP numbers are the source of much confusion for many new networking users. Many home "powerusers" with more than one computer, small offices, and just about any user of a broadband IP connection to the internet like DSL or Cable Modem has probably come face to face with this issue. The whole use of IP numbers is generally hidden from your typical Internet user who uses a modem and PPP software to connect to the internet - they are transparently and dynamically assigned an IP number while they are dialed in by their ISP, and don't really have to think about it. That is until the user starts to get curious about running a webserver on a machine in their house, or moving up to faster "always on" connections like ISDN, DSL, Cable Modem, or other methods.

Think about what happens when a small city runs out of phone numbers, but can't split up an area code. Things could get difficult and providing additional phone service as the city expands would be a nightmare. One method of preventing an area from going totally overboard on providing separate phone numbers is to have one or a handfull of numbers used in a shared manner amongst many phone users, like any large office would do. A large company with 250 workers in an office building each with a phone at their desk wouldn't want to pay the phone company for 250 discreet and separate lines for each desk, nor would the phone company want to give all those numbers to them if they were trying to conserve numbers. Therefore, offices use internal equipment to "share" a smaller number of lines amongst their users, like mabye 20 or so used in rotary. By doing so, each desk can have an inter-office extension number, which is bridged to an outside phone company line when the user picks one up to dial out and one is free at that moment. In this case, any number of offices in the city might have an "extension 123" within their office, but each "extension 123" in these offices would never conflict with each other because they are "behind" the company's phone equipment which serves up the company's outside lines to those extensions when needed. The internal office extensions can communicate with each other perfectly fine, but must be connected to an outside line to connect to an extension at the company across the street. 213-555-1200 thru 1210 would be Big Company, Inc.'s "public" phone lines, and extensions 1 thru 250 would be Big Company, Inc.'s, "private" phone lines.

IP protocol networks use a system very similar to the above to prevent the world from running out of IP addresses. Even though 0-255.0-255.0-255.0-255 is technically 4,228,250,625 numbers, the useable amount of numbers is much lower due certain types of numbers set aside for special signaling and identification uses and not for typical "device" identification and traffic. Also consider that just about EVERY device that will handle IP traffic must have a unique number, and there are probably just as many routing and switching and serving devices on "the net" as there are actual computers. Add all that up and one can see how the current IP number structure really doesn't go all that far, and there is a need for computers and devices in certain groups to be able to use "private extensions" that work behind a group's "public numbers", just like the large company offices example above.

The organizations that agree on the technical standards behind the IP protocol have issued a standard for "Private IP number blocks", or numbers that can be used within an enterprise as long as the enterprise has the technical capability to separate those private IP numbers from the rest of the Internet at large, and properly gateway the traffic between the internal stations at the enterprise in question and the public Internet. For Example, when a large company with 200 computers in the office needs to implement IP networking and connectivity both between the computers in the office *AND* supply inbound and outbound connectivity to the Internet from within their office network, that company would avail themselves of a block of IP numbers within the "private" numbers set aside for just that purpose. There is most certainly many other computers somewhere in the world using your IP number if your IP number is one of these private numbers, but both yours and the other private IP numbers in the world are safely operated behind other IP routing equipment which handles all the internal network's traffic out to and in from the public Internet, just like all the "extension 105" numbers in offices through the world are safely operated behind telephone equipment that bridges those extensions in and outbound thru a given office's public telephone system number.

The private IP addresses that you assign for a private network (inter-office LAN, Internet Service Provider customer bases, campus networks, etc) should fall within the following three blocks of the IP address space: 10.0.0.1 to 10.255.255.254, which provides up to 2^24 Class A addresses, which would use subnet mask 255.0.0.0. (Theoretically up to 16,777,216 addresses, good for VERY large enterprises)

172.16.0.1 to 172.31.255.254, which provides up to 2^16 Class B addresses, which would use subnet mask 255.255.0.0. (Theoretically up to 65,536 addresses, good for up to large enterprises like colleges)

192.168.0.1 to 192.168.255.254, which provides up to 2^16 Class C addresses, which would use subnet mask 255.255.255.0. (Theoretically up to 65,536 addresses, same use as above)

Explanation of Subnet masks, Network classes, and other technical info is readily available on the internet.

Topic: How do I estimate recording time?
Resolution: Example1: Big Supermarket: captured resolution: 368x288, 16 cameras, 5 frames per second, 120GB, 16 days of recordings - 1 day requires about 0.6GB for each camera.

Example2: Spot Demo: captured resolution: 756x288, 4 cameras, 7 frames per second, 50GB, 12 days of recording - 1 day requires about 1.5GB for each camera Adjusting the quality of captured frames and the sensitivity of deltas and the captured frames rate and the resolution settings you can change the storage requirements. It strongly depends on the settings in software. There might be deviation up to 2 times of the above examples using different settings.

You may also go to Information menu and select "Choosing a System". Locate the DVR Hard Drive Calculator in this section. Input your information and calculate the results. Remember, there are many factors such as captured resolution, motion detection, sensitivity etc. which will ultimately determine the HDD requirements for your particular application.

Topic: Can remote viewing be done over a modem?
Resolution: No

Topic: Audio on mobile phone viewing.
Resolution: Q: Is it possible to have audio when viewing a camera on a mobile phone?

A: No, currently it is not possible to get any audio from the camera on a mobile phone or a PDA.


Alnet

 
Topic: Why can I not connect to the remote server?
Resolution: Make sure that your computer is connected to the network and could be reached from outside. To check this go to Start / Run / cmd / ipconfig and you will see what your IP address is. Then go to another computer and try to use the ping command to test the connection: Start / Run / cmd / ping IP.ADDRESS.OF.THE.SERVER

If that is OK go to check your VDR-S Network settings :in the frame SERVER the button has to be ENABLED (by default it is disabled). You also have to check if the user, you are trying connect as, has the rights to remote watching the cameras: check his rights in User Settings and the Check incoming connections has to be disabled.

If you are still unsuccessful in making the remote client to connect make sure that in the Start / Settings/ Network Connections / Local Area Connection / Properties / Advanced -> Internet Connection Firewall setting is UNCHECKED.

Topic: Why do I get a "Connection error" when trying to connect from my cell phone?
Resolution: The connection from cellular phone to the VDR-S server requires full GPRS internet connection not the GPRS WAP connection. The most probable reason you cannot connect is that you are using default GPRS WAP settings for the cellular phone. You should contact your operator and ask what are the FULL GPRS INTERNET settings (access point, passwords, etc.) not the GPRS WAP settings that work in a different way.

Topic: How do I use the schedule feature?
Resolution: Here are some examples of schedule settings.

1. Idea: Easy way to check if schedule is working, if motion detected on camera 1 turn on the output #1: Solution: Name the task, select camera # 1, click "Set outputs" button and select output #1. Click Add button, and OK. Effect: Now every time the motion is detected by camera 1, the output number one is turned on.

2. Idea: Send an email notification and add bookmark of any motion detected on cameras 1-4 during 9pm-10.55pm and 11.05pm-6.00am Solution: You have to create 2 tasks in scheduler.

Name the task #1. Start:21:00 End:22:55, Select cameras 1-4, click "Send email" button, select required emails from the list. Click "Add bookmark" button Name the task. #2. Start:23:05 End:05:99, Select cameras 1-4, click "Send email" button, select required emails from the list. Click "Add bookmark" button (Current program version has a bug: you can only set up schedule in Start field for :00 to :29 minutes and in End field for :30 to :59 minutes. I have just discovered this bug in the software and it will be eliminated in future versions.) Effect: bookmark will be set and email will be sent every time motion is detected by cameras 1-4.

3. Idea: Record only during the working hours +/-1hour for camera 2 and 3. Period: 7.00am-5.00pm Solution: Go to "Camera Settings" window, select camera 2, Set up Recording to DISABLED, do the same for camera 3. Now open the Scheduler window. Name the task. Click camera 2 and 3. Start: 07:00, End: 16:59. Check if Motion only is selected (it is by default). Click "Add" button and OK. Effect: Only during this period of time the motion will be recorded for camera 2 and 3.

Topic: How do I make a remote connection to my See Station server?
Resolution: SERVER SIDE: Network settings - Server - button "Enabled" Network Settings - Server - "Dynamic IP address" button selected if you use dynamic ip feature Remember what kind of ports in Network Settings you have chosen (available range from 1024 to 65000)

User account - you should connect to the server using regular user account. At the start the administrator account is created with all rights enabled but it is excluded from remote connection. By default administrator account has a tick in the checkbox in the "Incoming external connections" and therefore it is not possible to connect to the server using this account. You would have to uncheck it or create another user. Creating regular user for external connections is recommended. To do so - go to Users Settings and click ADD. New user by default has no rights so you have to select what right the user will have and set in what hours can he connect to the server.

CLIENT SIDE: You MUST know the IP address of the server. If it is PUBLIC IP you can connect to the server anywhere you are but if you have an IP from PRIVATE class (beginning 192.168. or 10.10 ) you will be able to connect only from the same local network. Connection from PC: install VideoDR-C client software, Go to Address book, enter server name it would be identified in the list, enter IP address or DNS, enter port the server is listening at, enter username you have set up in the server, enter the password for that user.

Connection from Mobile phone: download appropriate program version and run it. Go to Address book, enter server name it would be identified in the list, enter IP address or DNS, enter port the server is listening at, enter username you have set up in the server, enter the password for that user.

Topic: I get a blue screen; my cameras are ok, what is the problem?
Resolution: This is an issue related to the setup process, here's how to fix it - First go to "Configuration" - "Cameras" - "Board" - Make sure that NTSC is highlighted. If it is not, click on NTSC and "Restart system".

Topic: Why are my color cameras showing in Black and White?
Resolution: This is an issue related to the setup process, here's how to fix it - Click on "Configuration" -"Cameras". Go to the settings of each camera and change to "Color". Exit out and then click on "Configuration" - "Save Configuration". Some cameras require that you "Restart System" before the settings take place.

Topic: Can I connect 2 or more DVRs together to view more than 16 cameras?
Resolution: Yes and No...

It is possible to connect to multiple DVR systems and access more than one set of cameras. However, you can only view up to 16 at one time on the Alnet software. You must first connect to multiple DVR servers from the Program>Connect option. If a large list of blank connection boxes comes up choose one of the "Connect" buttons on the right then choose a server to connect to. Then choose another in another empty space. Once you have connected to multiple servers you can now access and view any camera on them from the main view window.

To do this you select a view box (red outline on the box) right-click and choose "Set Camera" on the drop down menu, if you are connected to more than one server those options will be there as well with further drop down menus. Choose the cameras you want to view and there you have it.

Topic: I changed my monitor resolution Alnet did not...
Resolution: If you minimize Alnet and change your resolution in Windows, Alnet will have issues resizing to the new resolution. In order to fix this problem you must EXIT the Alnet program and restart it. It will resize itself to the new resolution. It is recommended to just change your resolution while the Alnet application is not running.

Topic: Slow Cameras?
Resolution: Q: My client cameras are displaying slow. What can I do?

A: There are several things you can adjust or upgrade to fix this.

*Connection speed (Dial-up, DSL, Cable, T1, T3, E1, E3) Depending on the speed and bandwidth limit from your ISP this may cause problems with the speed of the camera displays.

*The FPS (Frames Per Second) settings per camera have to be adjusted on the software. These directly affect the speed of the camera display. FPS settings of around 30 are near real-time, 1FPS is the slowest. Each camera can have a different FPS setting. Be sure to check those settings before doing anything. Also try adjusting the "keyframe" and "delta" settings as well, they have to do with quality and speed. The lower the quality the faster you can view it in most cases.

*The connection speed in the "address book" has a few settings that adjust the speed of the connection to that server.

Topic: Is possible to record without compression?
Resolution: Q: Is possible to record without compression?

A: No, you must select compression. If you wish to record full frames then you have to select MJPEG with maximum quality (95 points).

Topic: my cameras are not working, how do i get them to power on in the software?
Resolution: Go to "Configuration" "Cameras". On the main tab make sure each camera's "CONNECT" button is highlighted. If no. please click on that button. Restart the software. You should have video when the software comes back on.

Topic: Receiving error "Connection was actively refused"
Resolution: Possible router firewall or anti-viral software on PC. Can you ping the WAN IP address of the DVR?

Topic: I am trying to get sound with my video but it isn't working. What do I do to check this?
Resolution: Do the following:

1. Go to Configuration, Sound, set name to the channel you are recording on, set recording level slider to the far left, and format to Raw Audio, and set Settings Gain Level slider to about half. On the Alarms tab set Sound Detection, Threshold to 10, and set Sound Recording to 0 seconds and click on Camera button.

2. Go to Configuration, Cameras, select the camera you want to record sound on at the top (note the microphone should be in close area where camera is located) click on Sound tab and select the channel you set above

3. Go to Configuration, save configuration, click on ok after save.

Topic: Remote Access, I keep getting "access denied" tying to log in from another machine on the network. I am admin and have full admin rights on both the local machine and the domain controller. I tried to log the machine in to the Domain after joining, to use AD login. It works fine, but the SeeStation software will not accept the domain user name and password. I add these same username/passwords to the software and gave admin rights, plus added to the local machine, and gave admin rights. Any idea why it will not use the same username/password when logged in through the domain?
Resolution: Check your login and password.

Topic: I'm getting a green screen when I try to look at my cameras using the client.
Resolution: Go to Tools >> Program Setting >> Display and change "Display Type to "GDI".


NUUO

 
Twisted Pair Cabling Connection Tips
1. It is recommended connections be made with UY connectors or by parallel soldering.

2. After cable connection is made, the cable joint point must be re-twisted, the untwisted length must be less than 10mm to avoid any interference.

3. After the completing the joint cable, waterproofing must be done to avoid any oxidation over time, or picture quality could be affected.

4. Do not kink or bend cable 90° or more to avoid any impendence mismatching problem (Interference).

5. If you are able, do not use all 4 pair for transmission. Leave one pair as spare cable for any future added cameras or help to resolve cable interference problems.

6. Do not loop excess cable near any power box, transformers, motor, or fluorescent lights. This can cause interference.

What kind of wire to use with SeeStation's Smart Cabling Twisted Pair Transmission products?
UTP (unshielded twisted pair) CAT 5, 24 AWG (or larger) has the best transmission quality performance. Using STP (shielded twisted pair) cable causes internal signal interference, so the transmission range would be shorter ( 1.5KM to 0.8KM ) instead of using UTP cable.
Un-twisted wire is not recommended, which will have greater interference and shorter range.

Can RJ11 (ordinary telephone wire) be used with SeeStation's Smart Cabling Twisted Pair Transmission products?
Yes, SeeStation's Smart Cabling Video Transceivers could use ordinary telephone wire to transmit up to a range of 300 meters. But, interference would occur easily; therefore we do not recommend this solution unless a special circumstance requires it.

Can Category 6 wire be used with SeeStation's Smart Cabling Twisted Pair Transmission products?
Yes. If you use CAT6, the range would be longer and have higher interference immunity.

Can UTP wire to put with other wires in a multi pair wire bundle?
Yes. One of the benefits to use SeeStation's Smart Cabling transceivers is interference rejection. SeeStation's Smart Cabling video signals can reside in the same wire bundle as multiple video signals, telephone wire, Ethernet, coaxial, etc. It is not recommended, however, to put a power wire in the same bundle, due to interference issues.

Can spare pairs in an existing CAT 5 network cable to be used with SeeStation's Smart Cabling Twisted Pair Transmission products?
Yes. You could use any spare pairs to transmit video image via SeeStation's Smart Cabling products. Normally, a PC would use the first and second pairs on the Internet, so the third and fourth pair could be used for video signal transmission, be sure this cable not through any hub.

What is the advantage to use SeeStation's Smart Cabling Twisted Pair Transmission products?
1. Coaxial cabling transmission over 200 meters (RG59) would have some video signal loss and quality would suffer. Using SeeStation's Smart Cabling passive video transceiver reaches up 300 meters (Color), 600 meters (B/W); Potentially 1KM, 2.4KM with an active transceiver.

2. SeeStation's Smart Cabling 4 channel transceiver/cable hub (SEE-TDP414V/SEE-TTP414V ), you only need one single CAT 5 cable to transmit 4 video signals and would save you time and money.

3. CAT 5 cable cost is only half of Coaxial cable and more easily installed than coaxial cable.

Can I use one single CAT 5 network cable to transmit video signals and control data?
Yes. Using SEE- TTP414V/SEE-TTP444, you could use 4 pairs of CAT 5 twisted pair cable to transmit 4 video signals. You can also use SEE-TTP414VD to transmit 3 video signals and one data signal (RS422, RS485).

Can a SeeStation's Smart Cabling device transmit RS-422 or RS-485 signal?
Yes. SeeStation's Smart Cabling model SEE-TTP414VD can transmit one data control signal and SEE-TTA111AV can transmit 2 data control signals (RS422, RS485).

Can a SeeStation's Smart Cabling device support broadband RF/VHF/UHF?
No. SeeStation's Smart Cabling transceivers do not support RF/VHF/UHF signals.

Can a SeeStation's Smart Cabling device transmit VGA?
Yes. You can use SEE-TTP111VGA. If you need input devices like keyboard and mouse, you can use SEE-VKM01 or SEE-VKM02.

Can SeeStation's Smart Cabling devices transmit satellite or cable TV?
No. SeeStation's Smart Cabling transceivers do not support the wide bandwidth cable TV signal. However, a single channel can be sent if a demodulator and modulator are used.

Why is there a "rolling" on the video image?
A "rolling image" is caused by power interference during the transmission or the video transmission distance is too far to have the signal not balanced. For Coaxial cabling, you could add a SEE-CB001VH (a Coaxial BALUN) for extra interference rejection. For Twisted Pair cable, you could use our SEE-TTP111VH (passive-short range type) or SEE-TTA111VH ( Active - Long range type) to eliminate the interference.

Why is there a "Power Waving" interference on the video image?
"Power Waving" interference can be caused by High Frequency (radio waves) or a difference in ground potentials caused by unblalanced power line loads. Find out where the interference is coming from by using a monitor?

Coaxial cabling either Twisted pair cabling may have "Power Waving" interferences, that most from High Frequency ( such as radio) or Differences in ground potentials are typically caused by unbalanced power line loads. Then you could add our "Video Ground Loop Isolator" to eliminate the interference. Generally, It is not easy to find out where this kind of interference from, so we would recommend use monitor to check each connecting point (between two wire connection), to find out where is the source of interference.

To Block the interference from electromagnetic wave, high voltage electricity, wireless station, with Video Transformer Filter function. That You could use new model: SEE-CHB001

Why the color become light or video image not stable, even no video image after connecting DVR, but the video image is good while into monitor directly?
Video signal would be degradation once through any cable transmission, either coaxial or twisted pair wire. Especially the video signal through DVR (analog to digital signal) that signal loss would be bigger. If the video signal output less than 0.8Vpp, the picture display would lack quality and have bad or ghost video image. You could use our following products for improvement.

1. For Coaxial cabling, you could add our video amplifier CA101/CA101A/CA404/CA101VH etc at the front of DVR. To boost the video signal.

2. For twisted pair cabling, you could alternate the passive receiver to active type TTA111VR/,TTA111AVR/TTA414VR/TPA008/TPA016, which built in brightness and sharpness controls If range over 1.5Km, you could add one more sets active video transmitter/receiver for series connection.

When one video image need distribute to 2 monitoring. the monitor picture looks ok, but into the DVR, video picture not stable or color become B/W?
One Video signal split into 2 channel that the signal would be degradation to cause the picture not stable. Please use our Video Distributor CD102/CD408/CD816 which make amplify and stable video signal before distribute the signal. If there are multi video channels and the transmission range are big different, you could use our Video Distribution Amplifier CD102A/CD408A/CD816A which built in HI frequency compensation and sharpness, brightness controls for high quality Picture on different range transmission.

Why the video image too bright or snow, wavy when testing or using active twisted pair transmission products TTA111V/TTA111AV?
Please correct the following two conditions:

A. These products are designed for long range transmission, the unit built in video amplifier function, If your transmission range under 100 meters, the video gain function is too big to have snow or wavy, bright image occurred. Recommend to use them with range at least over 100 meters or alternate SeeStation's Smart Cabling passive video transceivers TTP111 series for short range transmission as well as cost saving.

B. The active receiver have "5 position distance range switch" for different range transmission. Please switch to appropriate range upon your application to avoid any weak or bad image.

Why is there a ghost or double, cascade shadow (one channel comes out the shadow of other channel image) occurred when using Series Connection on twisted pair transmission products?
Please make sure to make good cable connection to avoid video loss, interference even cable oxidation. The best way is soldering the cable or use communication cable UY connector ( SEE-AP007 ).

Why the video image is wavy and shaking under one channel transmission application?
Wrong twisted pair cable connection would cause the video image wavy and shaking if only use one pair wire for one channel video transmission, please check the cable connection and make sure the TX wire and RX wire must be equivalent. ( Example: TX: 1, 2 = RX: 1, 2 or TX: 7,8 = RX: 7,8).

Why using one network cable to transmit 4 channels, there are one channel image is normal, but other two or three images have cascade shadow (one channel comes out the shadow of other channel image)?
Please check the networking cable on TX and RX must be under standard wiring 1, 2, 3, 6, 5, 4, 7, 8 into RJ45 connector.

Why the camera and video transceivers at outdoor have higher defective rate and quality not stable?
Normally, the cabling at outdoor and have long range transmission for camera, That would have higher rate on surge or lighting damage, even some of our products built in TVS ( Transient Diode for Surge Protection), but the products Still damaged once have stronger surge or lighting. We strongly recommend to add our surge ( Lighting ) protector.

How to protect high value camera, DVR and CCTV image processor/monitoring equipment destroyed from high voltage surges from nearby lightning strikes?
To add SeeStation's Smart Cabling surge protection device on the back of camera and front of CCTV image processor/monitoring equipments. Small money to save high value CCTV equipments.

Will RF interfere with the video signal when using SeeStation's Smart Cabling devices?
No, SeeStation's Smart Cabling device is highly immune to interference. CAT 5 UTP twisted pair wire can immunity the RF interference. The only concerned is high power (signal noise ratio) RF signal would have video interference occurred, neither coaxial nor twisted pair cabling transmission. You could try to use twisted pair wire with overall aluminum foil Mylar shield with one drain wire and braided shield. Or move away from high interference area.